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TARGET AID PRIVACY POLICY

This policy describes what personal data we collect, how we use it, and your choices. We collect information from you when you visit and take actions on our website. We use this information to provide the services you've requested. We use cookies to provide a better experience and improve our website and to track usage patterns and conduct marketing. Read our full cookies policy here: https://targetaid.com/cookies/

You can access your data, edit your preferences, or revoke consent by visiting your account. Except for the purposes outlined below, we will not trade, share, or sell your personal data with anyone.

The Privacy Policy forms part of the Target Aid General Terms and Conditions that can be found on our website.

If you have any questions about our Privacy Policy, please contact us at privacy@targetaid.com.

Information collected from website visitors and registered users of our digital services

As a visitor to our Website, our servers automatically records certain information, such as your Internet Protocol ("IP") address, so we understand which country you are connecting from when you visit the Website, your operating system, your browser ID, your browsing activity on our site, and other information about how you interacted with our Website, which can be used to identify you. We may collect this information also through using cookies or other tracking technologies.

You may choose to interact with our Website by entering data into form fields and providing personal data to Target Aid, such as giving us your name, email address, password and other information when signing up for our newsletter, submitting questions, signing up for an offering, creating an account, making a donation, registering to a fundraising event or when interacting with Target Aid sales and/or customer success personnel.

We only collect personal data that is reasonable or necessary to accomplish the purpose of your interaction with Target Aid as a visitor to our Website, as a registered account owner or as a subscriber of our digital services. You may choose not to provide this information, but you need to understand that as a result, you may not be able to engage in certain activities on the Website nor use the registered account or subscribed services properly. Any personal data provided by you as a visitor to the Website, as a registered account owner, or as a subscriber and user of our digital services, will be used only as described in this Privacy Policy.

Scenarios when personal information is collected

We collect information when you create an account on our Website, edit your account information, donate to a project, event or fundraiser, register for a fundraising event, create a fundraiser, or when you register to join Target Aid as a profile page owner (Fundraiser, NGO, Sports organisation or Company), as described below.

Creating / editing an individual account:

When you create or edit an individual account on our Website, we collect basic information about you - name, email address, password and geographical location. You can choose to provide additional information, such as an avatar photo for your account, your mailing address, and your areas of interest when you continue the onboarding process or when you create a profile page as a Target Aid Fundraiser.

We also collect information on how you choose to be informed about news and updates from Target Aid.

When creating an account on our Website we also capture that you consent to our Terms and Conditions as well as this Privacy Policy.

Donating / Supporting a cause (project, event, fundraiser)

At Target Aid you can donate to fundraising projects (or campaigns) created by non-profit organisations and online fundraisers created by peer-to-peer fundraisers. You can also make donations to fundraising events arranged by non-profit organisations or peer-to-peer fundraisers.

When you make an online donation on Target Aid, we collect personal data such as your email address, if you have not previously provided these details during a prior session. We collect information about your donation, including the cause you are donating to and the amount of your donation.

Depending on what payment option you choose you are also asked to leave required information to complete the payment. This could be your phone number or your credit card details, which are processed by a third-party payment vendor. We do not retain this information.

When donating you also have an option to leave your name and a personal message with your donation to be published publicly on the fundraising page you are supporting. If you decide not to leave this information, you will remain anonymous unless you are logged in with a registered account when you make the donation. In that case your donation will be connected and displayed on your personal account page, only visible to yourself and Target Aid support personnel, not to anyone else.

Registering to a fundraising event

When you register to a fundraising event published on Target Aid we capture your email, the tickets you choose to purchase and payment details (same as when donating). In some cases, not always mandatory, you are also asked to provide name and personal message on the participants for each ticket. All this information is provided to the event organizers to enable them to stay in contact with event participants.

When registering to a fundraising event you also have an option to leave your name and a personal message to be published publicly on the fundraising event page you are attending and supporting.

Creating a fundraiser

When you create a fundraiser for a project or event published on Target Aid, we collect information about the project or event you decide to raise funds for or wish to support. If the project or event you wish to raise funds for is not eligible for peer-2-peer fundraising, you can send a request to fundraise to the creator of the project or event. In this case your name and email will be shared with the administrator/s of this project or event.

Anything that you publish on your fundraiser page will be seen publicly by visitors to the Website.

Register a profile page account – Fundraiser

A Fundraiser Profile Page Account is created the moment when a user decides to create a fundraiser for a cause published on Target Aid.

The information collected when registering a Fundraiser Profile Page Account is the same as when registering an individual account (see above). The Fundraiser may also leave personal information when creating the personal Fundraiser page to promote his/her fundraiser and its cause. All this information is shared publicly on the Website.

Register a profile page account – NGO / Sports Organisation

An NGO or Sports Profile Page Account is created the moment when a user decides to register a donation recipient (non-profit organisation) on Target Aid.

The registration and onboarding process for donation recipients is divided into three phases. In each phase personal information as well as information about the organisation is collected:

1) Account registration

At account registration we collect email, password and full name of the person registering the organisation, plus the name of organisation and its organisation number. The person registering the account will at the start become administrator of the profile page account as well as the contact person for Target Aid personnel.

2) Setup of the organisation's account and profile page

When setting up the account and profile page we collect the organisation’s address, URL, official email, and phone number. We also collect bank account details and information required to process donation pay-outs. The organisation can also share their areas of interest (UN goals, charity themes, sports) and industries they do not want to receive donations from.

3) Vetting process

The vetting process as donation recipient on Target Aid is in Sweden performed by our 3rd party service providers Pennybridge AB (556903-2021) and Ping Payments AB (559123-5378).

To prepare for, as well as during the vetting process, we and our 3rd party service providers collect the following information:

  • Information about authorized signatories for organisation (name, job title and personal ID number)
  • Email to use for vetting process sign-off
  • If applicable: Information about engaged PEP-persons* (name, job title and personal ID number)

*A Politically Exposed Person (PEP).

Register a profile page account – Company

An Company Profile Page Account is created the moment when a user decides to register a for-profit organisation on Target Aid.

The registration and onboarding process for for-profit organisations is divided into two phases. In each phase personal information as well as information about the organisation is collected:

1) Account registration

At account registration we collect email, password and full name of the person registering the organisation, plus the name of organisation and its organisation number. The person registering the account will at the start become administrator of the profile page account as well as the contact person for Target Aid personnel.

2) Setup of the organisation's account and profile page

When setting up the account and profile page we collect the organisation’s address, URL, official email, phone number and the industries they are active in. The organisation can also share their areas of interest (UN goals, charity themes, sports).

Use of personal information

Target Aid uses the personal data that you provide, or we obtain, and the technical information logged by our servers, to:

  • Setup and customize your Target Aid account and profile page (when applicable).
  • Deliver the services you as a visitor or user of the Website request.
  • Support your usage and adoption of requested and available services.
  • Process your donations and event registrations, and to contact you regarding any questions related to these. Use of this data is necessary for the performance of the contract between you and us in connection with your donation.
  • Send you messages, progress updates and stories from users, events, projects, and fundraisers you decided to follow, as well as how your donations have been used.
  • Enable you to connect and communicate with other users on Target Aid.
  • Provide you with news, events, advertisements, product updates or general information about Target Aid.

We will only send you this information by email if you consent to us doing so at the time you provide us with your personal data. You may opt out of receiving such emails by following the instructions contained in each email we send you. You can also unsubscribe from Target Aid communications by logging into your account and editing your preferences.

Disclosure of personal data

We will share your personal data with our service providers and contractors in order to process your donations and event registrations, offer you services in connection with our Website, communicate news and information about Target Aid, provide customer service, notify the project(s) you elect to support about your donation, marketing and advertising. These service providers are authorized to use your personal data only to the extent necessary to serve these purposes, or as otherwise authorized by this policy. Except for the purposes outlined herein, we will not trade, share, or sell a donor's personal data with anyone else.

Unless you ask us not to, we share your personal data under the following circumstances:

  • When you donate to a project or when you register or support an event, we share your name and contact information and the amount of your donation with the project creator or event organizer as well as with the non-profit organisation running the project / event.
  • When you donate to a fundraiser, we share your name and the date and amount of your donation with the person who created the fundraiser.
  • When you decide to post a comment or share why you supported a cause, we will share and attribute your comment on our site publicly and with the cause you have supported.

Each time you make a donation, however, we will give you the opportunity to tell us not to share your personal data in the ways described above by selecting to be "anonymous" during the checkout process. Except in the case when you are registering to an event where the organiser needs to be able to contact event participants.

We and our third-party partners may use cookies and other tracking technologies to gather information about your activities on our Websites and other sites in order to provide you with targeted advertising and useful content based on your browsing activities and interests. For more information about cookies, please see our Cookie Policy on the Website.

Your rights

Right to access: You can access your account information or make changes or updates at any time by logging-in to your account page. We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with a copy of the information that we have.

Right to erasure: If you wish to delete your account or have you information removed from our system, you can do so by sending an email to privacy@targetaid.com. For privacy and security, requests must come from the email address tied to your account.

Right to rectification: If your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your personal data with others, we would tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal data so you can contact them directly.

Right to restrict processing: You may ask us to restrict or 'block' the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restriction on processing.

Right to data portability: You have the right to obtain your personal data from us that you consented to give us or that was provided to us as necessary in connection with our contract with you.

Right to object: You may ask us at any time to stop processing your personal data, and we will do so:

  • If we are relying on a legitimate interest (described in this Privacy Policy) to process your personal data - unless we demonstrate compelling legitimate grounds for the processing; or
  • If we are processing your personal data for direct marketing.

Right to withdraw consent: If we rely on your consent to process your personal data you have the right to withdraw that consent at any time, but this will not affect any processing of your data that has already taken place. In addition, when you create an account or profile on our Website, you can decide whether to make some or all that information public or private. You can change your choices at any time using your account page.

Retention

We will retain our users’ information for as long as their account is active or if needed to provide our services. We may also retain and use your personal data to comply with our contractual or legal obligations, audit requirements, resolve disputes, and prevent abuse.

Safeguarding your information

Target Aid understands the importance of keeping your information secure and confidential. We take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data.

Data storage

Your data will be stored on servers of our hosting service provider Microsoft Azure. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and EU data protection legislation.

Privacy policy updates

Our Privacy Policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. If our information practices change materially, we will notify you of these policy changes by posting them on this website and we will ensure that these changes are brought to your attention.

Contact us

Individuals with inquiries or complaints regarding our Privacy Policy should contact us by using the "Contact Us" links on the footer of our Website or by sending an email to privacy@targetaid.com. We try to reply promptly to every message we receive. This information is used to respond directly to your questions or comments.

Last modified 21-11-16